Saumya A T

 Saumya Thilakan -- Warrington, United Kingdom Key Skills Testing Tools: Browserstack, GT Matrix, Bugzilla, API Testing: Postman & SOAP UI Bug tracker & Testcases: Mantis, JIRA, TestRail Documentation Tool: MS Office, MS Visio, Balsamiq Programming languages: Python (Beginner), PHP Framework: CodeIgniter Database: MySQL, SQL Web technologies: HTML, CSS, jQuery Project management tools: JIRA, Active Collab, ASANA Methodologies: Agile (Scrum/ Kanban), Waterfall Certifications: ITIL Foundation, ISTQB Foundation Domain expertise: Healthcare, Banking, Payment Gateways, Government applications (Kiosks), Sales Education Masters in Data Science University of Salford, UK Bachelors in Electronics and Communication Engineering PSN College of Engineering & Technology- Tamil nadu Personal Info Age & Date of Birth 33 04/06/1991 Marital Status Married Objective Results-driven Business Analyst/QA with over 8 years of experience in analyzing business processes, identifying opportunities for improvement, and implementing solutions to drive business growth. Skilled in data analysis, requirement gathering, and stakeholder management, creating test plans, test cases, and executing functional, regression, and performance test. Proficient in using SQL, Excel, Jira. Adept at collaborating with cross-functional teams to deliver projects on time and within scope. Work Experience Software Analyst [March 2023- Feb 2025] Manchester city council Software Test Engineer [April 2021- February 2023] UST Global, India (Outsourced to OSG Connect, USA) Business analyst/Software QA [January 2019­­-December 2020] Network Intelligent Payment solutions • Abu Dhabi, UAE Software QA/Technical writer [April 2017­­—August 2018] Citrus Informatics • Kochi, India Software Analyst [December 2015—April 2017] Codefolks Technologies • Kochi, India Duties Handled Testing mobile iOS Apps, desktop, and web applications Write, prepare and maintain test plans, scripts, and reports Taking an active role in Agile ceremonies Involving in story kick offs and sign offs, understanding the end-user and building use cases Gathered and documented detailed business requirements for multiple projects, ensuring alignment with business goals and objectives. Managing bug levels by liaising with stakeholders and triaging priorities Manual and automated software testing of Web Services, Kiosk Applications, POS machines, Payment gateway, Mobile apps (Android & iOS), Money Reconciliation Applications, banking applications, Typing Centre application etc. Hands-on experience in using automation testing tools like, Selenium, API Testing-SOAP UI. Creation and Execution of Test Cases. Meeting clients and create documents- SRS, BRD, User manuals, Flow charts, PowerPoint Presentations, Release Notes, Business Proposals etc. Business Process Modelling and Wire-frame Architecture Provided online training to clients/other testers/ stakeholders though Skype or Microsoft Teams Review documents and attend meetings relating to business requirements or system changes. Expertise in Bug Reporting & Tracking Process using Bug tracking tools like Bugzilla, Mantis, JIRA etc Creating and Maintaining RAID Logs.