I'm Saumya, a seasoned professional with a diverse background in software testing, business analysis, and technical writing. With over 8 years of experience in the tech industry, I have honed my skills in ensuring software quality, analyzing business needs, and creating clear, concise documentation.
Technical Writing: User Manuals, SRS, Release Notes, Troubleshooting Guides
**Documentation Tool: **
MS Office, Confluence
Visualization Tool****: MS Visio, Balsamiq
Programming languages: Python (Beginner), PHP
Framework: CodeIgniter
Database: MySQL, SQL
Web technologies: HTML, CSS, jQuery
Project management tools: JIRA, Active Collab, ASANA
Methodologies: Agile (Scrum/ Kanban), Waterfall
Certifications: ITIL Foundation, ISTQB Foundation
Domain expertise: Healthcare, Banking, Payment Gateways, Government applications (Kiosks), Sales