Sathi Daddy Sri Reddy

Sathi Daddy Sri Reddy-|- | linkedin.com/in/daddy-sri-reddy | github.com/DaddySriReddy Web Developer An experienced Web Developer with 1.8 years of expertise in Python, SQL, JavaScript, HTML, and CSS. Proficient in developing, testing (including manual testing), and deploying web applications. Skilled in database management with MySQL and PostgreSQL, with hands-on experience in warehouse management systems, log analysis, and interaction with global clients. Dedicated to delivering efficient and innovative solutions throughout the software development lifecycle. Technical Skills Languages: Python, Java, SQL, JavaScript, HTML, CSS Tools & Frameworks: Grafana, Kubernetes, Docker Other Skills: Linux, Log Analysis (Kibana), Jira, Confluence, Testing Experience Software Support Engineer (Full-Time), GreyOrange - Gurgram, India Aug 2023 - Jun 2024 • Analyzed server and cloud component logs using Kibana to identify and resolve system issues, monitor performance metrics, and ensure optimal operational efficiency. • Provided technical support to global clients via Zendesk, emails, and calls, adhering to KRAs to deliver prompt issue resolution and maintain high customer satisfaction. • Collaborated with clients like H&M, Walmart, and Lacoste to address technical challenges, implement solutions, and ensure seamless warehouse management system operations. • Managed tasks using Jira and created detailed documentation in Confluence to streamline workflows and support project objectives. Software Support Engineer (Internship), GreyOrange - Gurgram, India Feb 2023 - Aug 2023 • Developed dashboards in Grafana using MySQL for client and internal data analysis. • Managed Linux servers, Docker containers, and Kubernetes-based environments. • Enhanced warehouse management products (RMS, RTP, RIL) by maintaining and deploying new versions. • Conducted pre-deployment testing using staging environments and GO software dashboards. Product and Engineering Intern, HighRadius - Remote Jan 2022 - Apr 2022 • Developed and deployed an AI-enabled Fintech B28 Cloud Application. • Gained hands-on experience in full-stack development, including user requirement analysis, backend design, data modeling, and machine learning model integration. Education Lovely Professional University - Phagwara, Punjab • B.Tech Compute Science Engineering - 8.13 CGPA • Specialization: Web Development Aug 2019 - Sep 2023 Certifications Front End Web Development - Board Infinity June 2022 Python for Beginners - Coursera May 2021