Sathi Daddy Sri Reddy

I am a skilled professional with a strong background in web development, software support, and technical troubleshooting. With a B.Tech degree in Computer Science and Engineering from Lovely Professional University, I have developed a solid foundation in both front-end and back-end technologies, as well as systems and software support. I am passionate about problem-solving and ensuring seamless user experiences for clients.

From February 2023 to June 2024, I worked as a Software Support Engineer at GreyOrange, where I assisted major clients like H&M, Walmart, and Lacoste. During my tenure, I focused on resolving technical issues related to software performance, system configurations, and troubleshooting errors in real-time. My ability to work under pressure, coupled with a keen attention to detail, enabled me to effectively support clients while maintaining high service-level standards. In addition to providing technical solutions, I regularly interacted with clients to ensure they received the best possible support, fostering strong relationships along the way.

My technical skill set includes proficiency in HTML, CSS, JavaScript, which allows me to develop responsive websites and applications tailored to client requirements. I also have experience with SQL for querying databases and Linux for system management. I use Grafana for performance monitoring and troubleshooting, helping businesses optimize their systems and improve uptime. Additionally, I am comfortable working with DevTools, such as Visual Studio Code, which helps me streamline the development and debugging processes.

I am highly skilled at managing multiple projects simultaneously, ensuring timely delivery, and maintaining clear communication with clients. My experience in software support and web development makes me versatile in both technical and client-facing roles. I thrive on challenges and am committed to continuously improving my skills to provide the best solutions for clients.

As I expand my freelance work, my focus is on offering web development services, including custom websites and landing pages, along with technical support for businesses seeking system optimization and troubleshooting. I aim to deliver high-quality results, maintain excellent client relationships, and contribute to their overall success by providing dependable and efficient solutions.