Saratu Usaini

Struggling to keep up with administrative tasks, customer inquiries, or daily operations? I’m here to help you reclaim your time, reduce overwhelm, and keep your business running smoothly with efficiency, empathy, and excellence.

Hi, I’m Saratu Usaini, a versatile Virtual Assistant with a strong background in healthcare administration, customer support, and executive assistance. As a trained nurse turned administrative professional, I bring a unique blend of value, professionalism to every project. I specialize in supporting busy entrepreneurs, startups, medical professionals, and Airbnb hosts who need a reliable right-hand to streamline their operations and elevate client experiences.

With hands-on experience in remote executive support, calendar and inbox management, patient coordination, CRM management, and Airbnb operations, I know how to stay ahead of tasks and behind the scenes — so you can stay focused on what matters most. Whether you need help responding to customers, organizing digital files, or coordinating bookings and schedules, I deliver results with accuracy, attention to detail, and a calm, can-do attitude.

• Administrative Support (Data entry, document handling, research)
• Medical Virtual Assistance (Patient coordination, EMR/EHR systems, HIPAA compliance)
• Customer Support (Email, chat, and phone support with a warm, empathetic tone)
• Airbnb Management (Guest communication, calendar syncing, issue resolution)
• Executive Assistance (Scheduling, inbox management, travel coordination)

I'm proficient in tools like Google Workspace, Microsoft Office, Trello, Slack, Canva, EMR/EHR platforms, and more.

Clients describe me as organized, dependable, and solution-oriented. I don’t just tick off tasks — I anticipate needs, solve problems, and support your goals like a true team member. If you’re looking for a Virtual Assistant who brings professionalism with a personal touch, I’m ready to help you scale and succeed.

Let’s connect and discuss how I can support your business.

Message me today, your stress-free operations start now!