My name is Sarah Mumar. I worked as a customer service representative and technical support specialist in two well-known BPO companies, (Sitel Phils. and Convergys Phils.) for over 9 years. I am knowledgeable and is already an expert when it comes to resolving and handling customer/clients concern in a fast and professional manner. Fluency in writing and speaking in English is one of the best skills that I can also offer. Lastly, I am willing to be trained and learn new things that would make me productive and beneficial in the company that I will be with.