Sara Zellner

 3PL Management

 Use routing software to identify exceptions, over-truck capacity, and missing cargo.

 Increased Carrier Manager sources by 31%

 Assign loads and monitor delivery progress through ELD/GPS software.

 KPI reporting – on-time delivery, customer satisfaction, equipment utilization, and route optimization to Carrier

Managers and Stakeholders daily.

 Root Cause Analysis: collaboration with internal operations, warehouse, and 3PLs to achieve – and exceed –

organization

 Managed a 68 million contract consisting of 3 driver managers, 70 OTR drivers, and 58 tractor and trailer units

spanning 2,000 miles – consistently reporting a 98% on-time delivery rating.

 Increased ROI Heavy Duty Tractor/Trailer Equipment utilization by 71%.

 Raised local Driver retention by 34%.

 Recognized and addressed Driver safety/compliance violations.

 Built two mobile applications to boost Dispatch e iciency and sound decision-making

 Simultaneously act as:

o Terminal Manager – o ice, two onsite maintenance shops, equipment yard approx. 65 tractors/35 trailers

daily.

o Central Dispatch Manager - 24/hr dispatch centers both onsite and remotely.