Sanusi Hassan

I am a Focused Customer support specialist With almost 5 years working in different positions as a call center agent, i am skilled in customer relationship development and sales. Providing unsurpassed support to demanding customers with a passion for consistently improving numbers, enhancing knowledge, and exceeding expectations.

I handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 

I keep records of customer interactions, process customer accounts, and file documents. as well as follow communication procedures, guidelines, and policies. I also go the extra mile to engage customers.

My positive attitude, work ethics, and long-term goals, as well as my drive and willingness to continue learning and improving, make me a committed and valuable asset to any company i work for.

My biggest strengths are adaptability, teamwork, and great communication skills. and time management