SANTOS ROSALES II
VIRTUAL ASSISTANT
PERSONAL
PROFILE
Goal-oriented virtual assistant
and outstanding customer
support with years of
experience in Telco, payroll
and credit repair, digital
wallet support, training and
on-boarding, data analysis
and team management.
CONTACT
SKILLS
Outstanding communication and customer support
General virtual office assistance
Social Media Management
Content development, photo editing, graphics
design
WORK
EXPERIENCE
Schneider Lifts, Project Administrator
MAY 2020 - DECEMBER 2020
Butuan City,
Philippines 8600
Prepares work to be estimated by gathering
proposals, blueprints, specifications, and related
documents
Monitored ongoing marketing campaigns
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/in/santos-rosales-ii
EDUCATION
Mindanao State University
Bachelor of Science in Physical
Education, 2003
Convergys Philippines, Customer Technical Support
MAR 2011 - SEP 2017
Supervising and managing the customer service
team, training staff members to provide the highest
standards of customer service and ensuring that all
company policies are followed
Participated in the creation of intervention action
plans, weekly assessments and teach back
