I am Santiago Tormen, an experienced business manager and co-founder of Distribuidora PC-T, where I manage the end-to-end distribution of purified water products, including our own brand BIOWATER 03 and the SAN FELIPE line in Ambato, Ecuador. My role combines oversight of logistics, quality control, and client relationships, with the goal of ensuring top-quality water products and outstanding service. I bring a hands-on approach to our operations, ensuring everything from production to delivery aligns with our standards and customer expectations. My experience has taught me that efficient, reliable service builds lasting client trust and supports sustainable growth.
My background is in business management and sales, and my skills in strategic planning and negotiation have helped me establish valuable partnerships with key companies across various industries. Working with well-regarded clients has taught me the importance of fostering strong business relationships and maintaining high performance standards. Additionally, I am a co-founder of Secreto 55 & Pizza 55, a venture focused on food product distribution nationwide, which has further refined my entrepreneurial skills, expanding my knowledge of brand positioning and market adaptation.
In my role, I have become highly skilled in quality control, ensuring that our water jugs meet rigorous standards before they reach customers. This led me to implement a quality control system to prevent issues like impurities, which has improved client satisfaction and product integrity. My commitment to process optimization extends to distribution, where I’ve designed systems to streamline delivery flow, ensuring clients receive products punctually and without disruption.
I am also proficient in data analysis and project management, with an eye for identifying areas to enhance efficiency and client experience. These skills have allowed me to oversee large-scale operations smoothly, balancing both immediate operational needs and long-term strategic goals.
Currently, I am open to new work opportunities, ideally in remote roles that would let me apply my project management, operations, and client relations expertise. I am particularly interested in positions such as Account Management, Operations Assistance, or Project Coordination, where I can leverage my experience to drive operational success and deliver results. My blend of hands-on experience, strategic thinking, and client-focused approach makes me prepared to contribute meaningfully to a dynamic team, supporting growth and operational excellence.