Santhosh K R Nair

SANTHOSH KUMAR RAGHAVAN NAIR Mobile: -; E-Mail:-JOB OBJECTIVE Actively seeking senior management role in Project/Product Management, Software Architecture, Design and Development. PROFILE SUMMARY  20+ years’ experience in Product/Project/Program Management, Architecture, Design, Software Development and Testing including 4 years in entrepreneurial assignments  Skilled in development of software products from requirements analysis to designing, development, testing, integration, documentation and deployment  Resourceful in creation and execution of test cases, test scenarios, bug documentation and bug tracking; creation of project documents, test plans, schedules, release notes and defect reports  Quality experience in project management and coordination activities including planning, resource administration, set up of processes and quality assurance  Proficient in leading & motivating individuals to maximise productivity; a customer-centric professional with a knack for motivating large workforces and for exceeding customer expectations in delivery of committed services  A keen and enthusiastic communicator endowed with strong leadership, analytical, logical and organisational skills EDUCATION   M.S. By Research in Computer Science and Engineering from IIT, Madras B.Sc.(Engg) (Electronics and Communication) from Kerala University CORE COMPETENCIES Managerial  Managing the teams throughout the Software Development and Testing process including requirements analysis, architecture, design, development, creation of test plans, test cases and ensuring smooth test execution.  Successfully acquired three new clients for Hitechclub.com namely, Applied Innovation, Sycamore Networks and Motorola.  Supported the marketing teams of Wipro in acquiring two new clients namely, Cabletron and Fujitsu Network Communications.  Planning project activities viz. scoping, estimation, tracking, account level profitability, proposal making, resource planning, change management, delivery management & post implementation support.  Understanding client needs, requirements and expectations and devising solutions accordingly.  Preparing & presenting various weekly/monthly reports pertaining to staffing needs, process capability and productivity. Functional  Interacting with the client and delivering projects as per scheduled milestones  Writing the test plans, reports, metrics and test objectives and individual test cases  Coordinating and running acceptance testing with business stakeholders and verifying systems changes at implementation  Identifying, analysing defects, questionable functions, errors and inconsistencies in software program functions, outputs, online screens, and content  Conducting system study; coordinating with team members for design, integration and maintenance  Creating test plans, test cases and test benches for carrying out tests at various stages ORGANISATIONAL EXPERIENCE 2018 – Till Date Visionbot.com, Bangalore, Head of Engineering     Testing and scaling the company's AI/ML based Computer Vision platform for large number of users and new features. Working on Software Architecture, Design, Product/ Program Management, Software Development and Testing. Formulating the Business plan, Product Roadmap and Go-To-Market strategy so as to achieve Product-Market Fitment. Managed various functions including hiring, mentoring and conducting performance reviews of team members.   Reporting testing status updates to the stakeholders and articulating issues and defects to business stakeholders impacted Business Development and Pre-Sales activities resulting in a number of customers and POCs. 2012 – 2018 www.TheAngelEx.com, Bangalore, Co-founder and Management Consultant    Management consultant for multiple start-up clients, formulating their Vision, Strategy, Business Plan and Product Roadmap. Hand-holding the start-up companies through various phases such as ideation, validation, product development, customer acquisition, revenue generation and growth. Working with the founders of the start-ups on Product-Market Fitment, Go-To-Market Strategy and Budget. 2012 – 2012        Managed the delivery of the STC (Saudi Telecom Company) project, creating an additional $10 Million in revenues. Involved in conceptualising strategies, setting priorities and motivating team members to achieve their goals. Handled evaluation and selection of tools for automation and regression testing. End-to-end testing of Alepo's OSS/BSS solutions (Alepo Service Enabler) for multiple customers such as Digicel, Vodafone, STC and others for managing their landline and mobile networks. Undertook initiatives for process improvements such as implementation of the SDLC process and streamlining testing. Managed development of new software products with 3GPP protocols, RADIUS and Diameter. Involved in the following: ○ Testing and releasing for software products in AAA, Policy Control and Protocol Testing for mobile networks ○ Delivering multiple versions of Alepo Service Enabler software 2010 – 2011       Vestas Technology R&D, Chennai, India as Director – Software Facilitated as Director-Software in charge of Globalization Strategy and Outsourcing of software projects Moved the ownership of a couple of major software projects to India in 3 months Designed and developed cutting edge technologies to penetrate new markets (technologies such as Ice Protection, Typhoon Protection, Shadow Control etc.) Handled Program Management and Delivery Management from the India office using Agile Techniques (Scrum) 2006 – 2008       Alepo Technologies Pvt. Ltd., Mumbai, India, Head - Quality Nethawk Networks, Bhubaneswar, India as Senior Quality Manager Spearheaded a team of 30 members at NetHawk Networks for developing telecom test equipments Handled testing teams of over 30 people testing EAST and M5 wireless test equipments for POTS, GSM and CDMA Participated in meetings with the World-wide Director of Quality on Quality issues across US, Finland and India Imparted training to the entire staff of NetHawk India (150 persons) in Quality Centre, Configuration Management and CMMI Carried out the PCMM and CMMI Level 1 assessments for the India and US offices and Level 2 assessments for the India office Looked after Metrics collection, ERP reports, Bug tracking, Publishing Results, Support Centre, Documentation, support for Release management and Improvement idea handling Functioned as Management Representative of the NetHawk India office on quality issues Involved in R&D process unification across offshore and multiple onsite teams, business process improvements and internal ISO 9001 audits 2005 – 2006     Served as in-charge of EMS/NMS-QA, white-box testing and test automation using QTP Led a team of SQA members and motivated high performance amongst them Performed Testing, created Test plans, conducted smoke Tests and participated in bug-review meetings Initiated the Automation Group; this group was responsible for the nightly load-build using Cruise Control, uploading the image onto the target system and sanity testing on the target 2001 – 2005    Telsima Communications, Bangalore, India as Software Lead Hitechclub.com, Stoneham, MA, USA as Principal Software Engineer Performed requirements analysis, software development and SQA work for clients Successfully acquired three new clients for Hitechclub.com namely, Applied Innovation, Sycamore Networks and Motorola Played a pivotal role as Consultant at: ○ ○    Sycamore Networks: In-charge of SQA and release of Sycamore’s Silvx Network Management Platform Winphoria division of Motorola: Involved in multiple releases of the T1/E1/GSM/CDMA/ Multimedia Gateway, testing the product for Synchronization, Redundancy, call setup, ring tones and other features, using Megaco / MGCP Architect for: ○ Mediation Software for Cascade CBX-500 switches for the XML–SNMP–ASCII (CLI) conversion of traps and SNMP messages to and from the switch for the management platform of Applied Innovation Carried out multiple releases of Akamai's Portal and EdgesuiteSSL Software Tested: ○ Akamai’s EdgesuiteSSL Software for Authentication, Authorization and Accounting (AAA), Access Control (ACL), DNS, load balancing and other features ○ Akamai Portal for content visibility based on levels of access priorities using Winrunner ENTERPRENEURIAL ASSIGNMENTS 2012 – 2018 Start-up Company, Bangalore, Co-founder/Management Consultant    Management consultant for multiple clients. Helping clients with Business strategy, Product Roadmap, Go-To-Market strategy, Development and Testing. Handling Program & Delivery Management and Quality Assurance for client’s software development projects. 2008 – 2010   Revita Technologies Pvt. Ltd., Bangalore, India as Co-Founder & Head - Software Development Co-founded the company and defined the vision; Responsible for Profit and Loss of India office Successfully signed up 2 partner companies and hired the first few employees PREVIOUS EXPERIENCE 2000 – 2001 Lucent Technologies, Acton, MA, USA as Senior Software Engineer 1996 – 2000 Wipro Technologies (An SEI-CMM level 5 company), Bangalore, India as Program Manager 1992 - 1996 Siemens Information Systems Limited, Bangalore, India as Senior Software Engineer 1984 – 1992 Bharath Heavy Electricals Limited, Bangalore, India as Senior Engineer CERTIFICATION  Certified Lead Auditor for ISO: 9001 (from 2007 to 2010) PUBLICATIONS   Performance studies on Asynchronous Communication Server - The British Computer Journal, December 1992 Asynchronous Communication Server for OSINET – ICCS Singapore, 1990 PERSONAL DETAILS Present Address: Languages Known: No. 9, Pearl Residency, 20/1, Munnekolala, Bangalore - 560037, India English, Hindi and Basic German TECHNICAL SKILLS Environment: C, C++, Tcl, Expect, C & Korn Shell; OS: Linux, Unix, HP-UX, Solaris, Windows NT, VxWorks, pSOS Configuration Management Tools: ClearCase/ClearDDTS, CVS & SVN and Perforce; Debuggers: SDS and Tornado Test Equipments: T-Berd, HP, OmniBER, Adtech, Agilent VQT Tester and various T1/T3/E1/E3 Testers