Sanja Djurdjevic

Knowing that a well defined business process is the key to success and overall productivity in most companies, helping my clients improve their workflows and procedures has become my main focus over the past 4 years.

Hello there! I am Sanja, business analyst and project manager with 4 years of experience working with clients from various industries - from Advertising and marketing, Law firms, Aviation and Education to Engineering business specialized in drilling tools.

I have always had genuine interest in problem solving, and I try to approach each project and client individually, analyzing their specific needs.

I am highly motivated, organized, adaptive, and a quick learner.

I have extensive experience in process analysis and technical writing, which facilitated the decomposition of complex processes to smaller, comprehensible segments, in a form of checklists and SOPs.

I have been in charge of developing training materials for onboarding and training new employees, which included:

creating process documentation and guidelines, creating explainer videos, and establishing an eLearning platform.

I can help your business reach its goals by:

🔷 Analyzing your business processes

🔷 Identifying problem areas

🔷 Researching and suggesting process improvements

🔷 Developing process documentation

🔷 Creating Explainer videos

🔷 Training employees

🔷 Setting timelines and creating Gantt charts

🔷 Assessing business & project risks

🔷 Tracking KPIs and generating progress reports

If you want to increase your business efficiency and reach the best results, feel free to contact me, I would be more than happy to assist you.