I am a dedicated and adaptable professional with a Master’s in Business Administration, specializing in Finance, and a Bachelor’s in Business Administration with a focus on Human Resource Management. I bring two years of experience as a Customer Support Executive, having worked in the banking, fintech, and biotech sectors. In my most recent role at Axiom Real-Time Metrics, I collaborated remotely with a global team, responded to client inquiries across various channels, and resolved issues in real-time, all while maintaining high standards of communication and customer satisfaction.
I am fluent in English, Nepali, and Hindi, and proficient in tools like Salesforce, Microsoft Office, and SPSS. My experience includes internships at the Citizen Investment Trust and Nepal Rastra Bank, where I developed a strong foundation in finance and public sector processes. I am passionate about learning, capable of working independently, and thrive in multicultural and time-sensitive environments.