Sandra  Ojimmadu

Sandra Ojimmadu

$6/hr
Customer service, email and voice support, live chat
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Ikeja, Lagos, Nigeria
Experience:
3 years
SANDRA OJIMMADU-• - • IT WRITER PR OFE S S IONAL S UMM AR Y Crafting clear, concise, and accessible content is crucial for translating complex IT concepts into user-friendly materials that enhance understanding and usability. This role is essential in ensuring that technical information is communicated effectively across diverse audiences, from developers to end-users. The ability to leverage AI tools further enhances efficiency, enabling the creation of dynamic, adaptive content that meets the evolving needs of the industry. Without such expertise, the clarity of technical communication would be compromised, affecting both user satisfaction and operational efficiency. PR OFE S S IONAL E X PE R IE NCE IBX P2P Content Writer • • • • • Proofread and edited technical and non-technical document Wrote and edited research for product team Developed long term content writing Wrote react native guide Edited 900-page user manual in MicroSoft word MEDUIM Technical Writer • • • • 2024 Enhanced customer engagement by 30% by implementing strategic ideas Increases transaction efficiency by 20% Developed templates and checklists that reduced production time Authored more than 10 technical articles, user guides and instructions MISHTRANZACT Technical Documentation Specialist • • • 2024 2023 Automated and optimized the production process Researched and tracked the latest industry trends and standards Implemented new documentation techniques in collaboration with management document teams. PR OJE CTS & E X TR ACUR R ICUL AR DevCareer UK tech program frontend developer trainee • Assisted a team of 5 to build a portfolio website designed by product designers • Conducted team meeting using slack and other project management tools • Translated Figma design into code • Assisted in technical writing of the team 6months CS50x Havard Final Project • Wrote a comprehensive detailing of product in readme. File • Managed time and made sure I submitted on or before time 3months S KIL L S Techniques: technical support, documentation management, manuals Technical skills: Microsoft office, Copywriting, Editing, Writing, Grammarly, Proofreading, AI proficient, Certificate; AltSchool certificate frontend development, DevCareer software development certificate, CS50x Havard certificate, Alison.com certificate on customer knowledge, Writing certificate and workshops
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