Sandra Chioma Mbanefo

I am a highly skilled and experienced Sales Specialist, Virtual Assistant, Telemarketer and Customer service representative with 3+ years of experience, I help businesses like yours achieve their goals through tailored solutions. 

My Services includes but are not limited to:

SALES SPECIALIST:

My sales expertise enables me to:

• Conduct needs assessments to identify customers' pain points, goals, and requirements

• Analyze customers' feedback and concerns to inform sales strategies

• Present customized solutions that address customers' specific needs and pain points

• Highlight the benefits, features, and value proposition of products or services

• Provide ongoing support and guidance to ensure customers maximize the value of their purchases

• Develop rapport with customers through active listening, empathy, and personalized communication

• Foster trust by providing transparent, accurate, and timely information

• Nurture long-term relationships through regular follow-ups, check-ins, and value-added services.

• Set and achieve sales targets, expanding market share and driving revenue growth

• Collaborate with cross-functional teams to refine sales strategies, enhance customer experiences, and drive business success

TELEMARKETING:

 My telemarketing services include:

_Lead Generation

• Researching and gathering contact information

• Creating and maintaining lead lists

• Scheduling appointments and meetings with qualified leads

• Providing reminders and notifications to customers and sales teams

• Conducting outbound calls to new and existing customers

• Introducing products or services and highlighting their benefits

• Handling objections and closing deals

CUSTOMER SERVICE

 My customer services include:

_ Phone support: Handling inbound and outbound calls, resolving issues, and providing product/service information.

• Email support: Responding to customer inquiries, resolving issues, and providing timely updates.

• Troubleshooting and resolving customer complaints and concerns

Customer Relationship Building

Customer Feedback and Insights

VIRTUAL ASSISTANT 

My virtual assistant services include:

Email Management

Calendar Organization

Data Entry

Task Management

If you're looking for a dedicated, results-driven Virtual Assistant, Sales Specialist, and Customer Support expert to help you achieve your business goals, let's connect! I'm excited to collaborate with like-minded professionals and explore opportunities where my skills can drive success.