Sandra Ayishetu Kollan

I am an organized, highly-dependable professional with a seven (7) year successful career in administration field. Manage administrative tasks for Senior Management Meetings, including recording minutes and drafting correspondences based on meeting outcomes. 

 Proficient in Microsoft Office: Word, Excel, Outlook and Microsoft PowerPoint. Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.

I am an outgoing, communicative person, and in my own experience, I have been able to build solid relations with colleagues and clients, I am therefore searching for a career that allows me to have a role in direct contacts with this target group; one that comes with responsibilities and demand for performance. Contribute to team effort by accomplishing related results as needed.

Manage large amounts of incoming calls. Resolve customer complaints via phone, email, mail or social media. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure proper resolution.

I am a highly motivated person, with a Bachelor’s degree in Business Administration Marketing option, awarded by Valley View University, and have strong interpersonal skills that allow me to work smoothly with various clients whom I acquired through my working experience as a Marketing Assistant and also my current role as the Administrative Officer.