SAMUEL OLANREWAJU
Sales Development Representative
Results-driven Sales Development Representative with 3+ years of
experience in B2B sales outreach and lead qualification.
Demonstrated success in pipeline management, prospect
engagement, and exceeding sales targets through strategic
communication and relationship building. Adept at utilizing
multiple CRM platforms and sales automation tools to identify,
qualify, and nurture prospective customers. Proven track record of
generating high-quality leads and converting opportunities into
tangible business outcomes.
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LinkedIn profile
CORE COMPETENCIES
● Lead Generation &
Qualification
● Cold Calling & Phone
Sales Techniques
● Strategic Account
Planning
● B2B Sales Outreach
● Customer Relationship
Management
● Consultative Selling
● Needs Analysis &
Solution Mapping
● Sales Pipeline
Management
● Cross-functional
Collaboration
● Data-Driven Decision
Making
● Strategic
Communication
PROFESSIONAL EXPERIENCE
SnappyCX, Texas — Sales Development Representative
October 2024 - January 2025
● Generated and qualified 15+ daily leads through strategic
prospecting using LinkedIn Sales Navigator, Apollo, and Zoho
CRM, resulting in a 20% increase in qualified opportunities
● Conducted 40+ outbound cold calls daily with a 12% conversion
rate to meetings, effectively navigating gatekeepers to reach
decision-makers
● Executed multi-channel outreach campaigns, including 75+
weekly personalized cold emails and strategic follow-up calls,
achieving a 15% response rate
● Conducted in-depth research on target accounts to identify pain
points and tailor solutions to prospective needs
● Navigated through organizational hierarchies to engage
decision-makers, successfully bypassing gatekeepers through
strategic communication techniques
● Collaborated with the sales team during daily syncs to align on
KPIs, pipeline progression, and strategy optimization
Hugo, Chicago — Sales Development Representative
March 2023 - October 2024
● Consistently exceeded monthly sales quotas by implementing
targeted outreach strategies, including 30+ daily cold calls and
personalized follow-up sequences
● Developed and executed a strategic call cadence that increased
meeting conversion rates by 22% through timely follow-ups
and objection handling
● Managed comprehensive sales pipeline using Hubspot,
Zendesk Sell, Apollo, and SalesLoft, ensuring accurate
forecasting and activity tracking
● Generated detailed weekly reports on sales activity, pipeline
progression, and account developments for executive
leadership review
● Cultivated and maintained relationships with key
decision-makers through consultative sales approaches and
value-driven communications
● Established professional digital presence through strategic
content sharing, resulting in a 25% increase in prospect
engagement
● Collaborated cross-functionally with marketing and product
teams to align messaging and ensure customer satisfaction
Hugo, Chicago — Customer Experience Agent
October 2022 - February 2023
● Resolved customer inquiries regarding online purchases,
product deliveries, and billing discrepancies with a 95%
first-contact resolution rate
● Consistently exceeded team targets for customer satisfaction
(CSAT: 4.8/5) and maintained optimal call handling metrics
● Demonstrated exceptional empathy and problem-solving
abilities when handling challenging customer situations
● Utilized CRM systems to document customer interactions,
ensuring seamless issue resolution and follow-up processes
● Delivered outstanding customer service across multiple
channels, including phone, live chat, and email
● Identified and escalated recurring customer issues,
contributing to process improvements and enhanced customer
experience
Kreglex Productions, Lagos — Production Assistant
December 2021 - September 2023
● Provided comprehensive administrative support, including
document management, meeting coordination, and database
maintenance
● Prepared and processed legal agreements for artist bookings and
performances, ensuring compliance with contractual
requirements
● Coordinated production schedules and managed calendar
operations to ensure optimal resource allocation
● Assisted in on-set operations, contributing to efficient shooting
experiences and timely project completion
● Facilitated communication between departments, ensuring
alignment on production timelines and deliverables
EDUCATION
Olabisi Onabanjo University. Ogun State, Nigeria.
Bachelor of Arts in History and Diplomacy
November 2017 - January 2022
TECHNICAL SKILLS
● CRM Platforms: Salesforce, Hubspot, Zendesk Sell, Zoho CRM
● Sales Tools: LinkedIn Sales Navigator, Apollo, SalesLoft, Zoom
Phone, Zoho Vault, Call Recording & Analytics Software
● Communication: Cold calling, objection handling,
multi-channel outreach, presentation development, stakeholder
management
● Analysis: Sales forecasting, pipeline management, performance
metrics, market research
