Samuel N West

I am an Experienced Medical Equipment Technician with Remote Assessment expertise and management experience skilled at delivery, installation, maintenance, & repair of Mobility and Home Care Durable Medical Equipment. I have excellent Customer Service skills while paying close attention to details. Proficient & experienced at relating to patients & customers in a caring manner. 

EDUCATION:

Bachelor of Arts in History and a minor in Music, OKLAHOMA BAPTIST UNIVERSITY

Shawnee, Ok. Graduation, May 2002

CERTIFICATES / ACCOMPLISHMENTS:

• Pride Technical Institute – June 2009, Pride Silverstar Lifts Installation – June 2010 & June 2019

• Golden Technologies Lift Chair & Mobility Sales & Technical Service Training – Feb. 2011 & April 2013

• Sunrise Medical Power Technical Training – July 2017

• Permobil Connect / My Permobil Training – July 2018 & April 2020

• Numotion Development &Application: Spec Template, Remote Assessment & “See It” App [Hipaa Compliant], Customer Connect Program, and Service & Repair App [Mobile & PC].  

SKILLS:

Service Department Management; Home delivery, evaluation, and installation; Remote Assessment Technician; Warranty & Return Authorization expert; Dependable, Consistent, and Accurate; Inventory and parts management; Joint Commission experienced – assisted in accreditation standards; Evaluation, Diagnosis, and repair of: Lift chairs, Group 2 & 3 power wheelchairs, scooters, lifts/ramps, wheelchairs, walkers, hospital beds, patient room equipment & most home care medical equipment; Adept at reading Illustrated Parts Breakdowns; Accomplished at scheduling, writing repair estimates, and order building.