Samuel Ephraim

I am a dynamic IT professional with expertise in Microsoft 365, Azure cloud services, cybersecurity, and data analysis. With a strong foundation in IT infrastructure, system administration, and cloud security, I help businesses optimize their technology stack while ensuring security and compliance in an evolving digital landscape.

As a Support Engineer, I have managed Microsoft 365 environments (Exchange, Teams, SharePoint), Windows 10/11 virtual desktops on Horizon 8, and Azure cloud solutions. My role involves troubleshooting technical issues, implementing security best practices, and enhancing operational efficiency.

Beyond IT support, I bring a data-driven mindset to problem-solving. My background in data analysis allows me to interpret system performance metrics, analyze security logs, and provide actionable insights that improve business decision-making. I leverage tools like Power BI, Excel, and SQL to extract valuable information, ensuring data-driven IT and security strategies.

Currently, I am advancing my skills in Azure Security & Cybersecurity, working toward AZ-500 (Azure Security Technologies) and SC-200 (Microsoft Security Operations Analyst) certifications. My focus includes identity management, threat detection, incident response, and cloud security architecture, helping organizations stay ahead of cybersecurity threats.

I am passionate about leveraging technology, data, and security best practices to drive business success. Whether optimizing cloud environments, securing IT infrastructure, or analyzing system performance, I am committed to delivering innovative and secure solutions.

Let’s connect to discuss Microsoft 365, Azure security, cybersecurity, and data analytics.