Sammie Govender

Ms Sammie Govender Gauteng, South Africa Cell: - Email:-Professional Profile Career objective Ms Sammie is currently seeking new challenges and opportunities as an Executive Human Resource and Training Manager. She is keen on a position that will make best use of her wide-ranging skills and abilities and allow further personal and professional growth and development. Areas of expertise New hire on-boarding Training solutions development Leadership training Staff development plans Performance Metrics Change Management Training facilitation Finance Learning Management Systems Coaching and Mentoring Strategic thinker Training Methods Human resource laws expert Public Speaking Exceptional communicator Adaptive Learning Human Resources Workforce Planning Budget Administration Project Management Education and qualifications Masters in Business Administration with MANCOSA - Expected graduation 2025 Bachelor of Business Administration at University of KwaZulu Natal – April 2011 Senior Certificate - Reservoir Hills Scondary High School, 2007 Professional training September 2016: Conduct Outcomes-based Assessment, EDTP Seta December 2016: Conduct Moderator Outcomes-based Assessment, EDTP Seta October 2016: Facilitate Learning Using a Variety of Given Methodologies, EDTP Seta April 2019: Coaching and Mentoring Course, Networx June 2020: Design Outcomes-based Learning Programmes, EDTP Seta January 2021: SAMTRAC International, NOSA April 2021: Sage 300 People - Basic Part 1, Sage University September 2021: Sage 300 People - Basic Part 2, Sage University Basic Labour Relations Training Employment Equity Training Conducting Disciplinary Hearings Career achievements  Development of succession planning, gaining an understanding of the employee’s goals and growth ability, upskilling and promoting staff internally where possible (40 plus staff promoted from within Radisson Hotel and Convention Centre).  Created Training department and partnered with International Hotel School – won award for providing high quality training and individual support.  Received Every Moment Matters Award for Ambassador of the Culture Belief – We grow talent and talent grows us.  Serving as a member of the pre-opening team, re-branding’s at ANEW Hotels & Resorts.  Developed the Human Resource and Training departments and SOP’s from scratch at ANEW Hotels & Resorts. Ms Sammie Govender / CV / P1  Groomed and oversaw 1200 plus employee’s at ANEW Hotels & Resorts.  Successfully took charge as Crisis Manager during COVID 2020 and navigated ANEW Hotels & Resorts through.  Achieved the smooth transition of creating in-house payroll with SAGE at Misty Blue Group  Obtained 90 % plus for HR Audits at Extrabold Management Career summary 08/2022– currently employed – Radisson Hotel and Convention Centre OR Tambo Johannesburg Airport                        Full HR function for 210 staff, conduct analysis of the business to identify gaps in HR and training, overseeing interns Implementation of policies and procedures to ensure staff and management receive the best support and information regarding HR practices Make recommendations regarding BEE requirements, development of strategy to fill vacant positions with the most suitable candidates, whilst ensuring legal requirements are met and adhered to Sourcing candidates through job portals, or with assistance of outside agencies when necessary Development of succession plans, gaining an understanding of the employees goals and growth ability, upskilling and promoting staff internally where possible Managing all administrative aspects of the entire employee life cycle from recruitment through development and to termination Ensure that all recruitment, selection, appointment, administrative, performance management, management of misconduct, grievance management and termination of service is dealt with in accordance with prescribed standard operating procedures Actively assist HOD's with their short-term staffing needs Partner with training institutions in the hospitality industry to offer learnerships to entry level staff, who are then motivated to learn and perform at the required high standards to ensure permanent placement after the learnership term Manage all staff contracts, implementing a paperless contract system whereby staff documents are retained on the system with digital signatures, streamlining this process and saving on costs Ensure processing of payroll, maintaining and updating employee's files accurately Coordinate, monitor and evaluate training activities, plan internal and external training activities that take place at the hotel Drawing up the annual training plan and budget Ensure Workplace Skills Plans are implemented and Annual Training reports are submitted to CATHSSETA Ensure that the Financial Manager is informed timeously of new employees that have joined or of employees that have left the service of the Hotel Liaise with the Financial department regarding budgets, receive forecasts for weekly, monthly and annual revenue forecasts and draw up budgets, referencing historical data and adjusting these to current requirements Ensure timeously and accurate submission of monthly reports Contribute to acting on the results of the HR audits in order to achieve set targets, demonstrate efforts to meet EE requirements in filling vacancies Monitors the employment climate in all Departments and raise any concerns with the General Manager Provide counselling to staff and provide help where needed, get feedback on changes suggested to improve performance and adjust staff plans as needed Dealing with trade union and CCMA related matters, conduct investigations into disciplinary cases, chair meetings and issue warnings or dismissals Served on the following committees: Consultative Forum, Employment Equity / Training Committee, Health and Safety Committee, Responsible Business Committee Manage the corporate responsibility initiative through the Responsible Business Committee, partnering with a children's home and a charity for homeless people, to give donations, offer services and assist where needed Ms Sammie Govender / CV / P2  Manage the staff meal plan, ensuring this meets staff requirements Reason for wanting to leave: Sammie is looking for a position similar to the level of her role at ANEW Hotels. She had taken this role within the Radisson Group expecting to grow and develop, however. being such a large company, she has found the opportunities limited. 12/2017 – 07/2022 – Group Human Resource and Training Manager – Oversee two companies – ANEW Hotels and Resorts and the Ingeli Group (Dairy Farms) Full HR for the following: ANEW Hotels and Resorts HQ (25 Staff), ANEW Resort lngeli Forest (50 Staff), ANEW Hotel Hluhluwe (90 Staff), ANEW Hotel Hilton (75 Staff), ANEW Resort Hunters Rest (93 Staff), ANEW Hotel Capital (52 Staff), ANEW Hotel Hatfield (40 Staff), ANEW Hotel Witbank (45 Staff), ANEW Hotel Highveld (63 Staff), Fortis Hotel Malaga (30 staff), ANEW Hotel Ocean Reef (50 Staff), ANEW Hotel Centurion (150 Staff), part of the opening team, Ingeli Group - Redcliff Farming (33 Staff), Fifehead Dairy Co. (35 Staff), Grassy Park Dairy (36 Staff), Sarsgrove Dairy (60 Staff)                         Reported directly to the CEO, CFO and MD, liaised with them in the development of policies and procedures for all aspects of HR, recruitment and training Overseeing Payroll Administrator, 2 HR Administrators and a Training Facilitator Developed all procedures and processes, including Standard Operating Procedures, job descriptions and employee handbooks Ensured staff were onboarded and inducted correctly, given an understanding of their roles and the company culture Ensured all administrative aspects of the entire employee life cycle from recruitment through development and to termination Ensured all recruitment, selection, appointment, administrative, performance management, management of misconduct, grievance management and termination of service is dealt with in accordance with prescribed standard operating procedures Drew HR reports from Sage 300 and Sage VIP, including payroll reports, EMP 201's, pension fund etc. Ensured accurate and up to date processing of payroll, in conjunction with General Managers and Financial Managers Produced payroll month end reports, payslips and third party payment schedules for payment Submitted EMP501 and IRP5 to SARS using Easyfile, mid-year and annually Compiled quarterly statistics for Stats SA Ensured employees files were up to date Coordinated, monitored and evaluated training activities, planned internal and external training activities that took place at the hotel Drew up the annual training plan and budget Ensured timeously and accurate submission of monthly reports Contributed to acting on the results of the HR audits in order to achieve set targets Monitored the employment climate in all departments, raised concerns with the General Manager and Group Operations Manager Dealt with trade union and CCMA related matters, she has never lost a case at CCMA level, ensuring all facts were available and documents on hand and the team was prepared Liaised with legal representatives when required Conducted investigations into all grievances and disciplinary matters, liaised with managers, arranged and chaired hearings Issued warnings or dismissed staff according to hearing outcomes Responsible for labour legal compliance and inspections Submissions of WSP, ATR and Employment Equity Submissions, BBBEE compliance, COIDA and WCA claims Liaised with all managers and staff to develop a career map for each person and department, plan training to upskill staff and for succession planning Ms Sammie Govender / CV / P3        Applied to CathSeta for grants and received a grant from Lotto for skills development of staff based in rural locations Served on the following committees: HITEC Meeting (staff forum), Employment Equity and Training committee, Occupational Health and Safety Committee Created contracts, job descriptions, Standard Operating Procedures, and policies Established Wellness days in partnership with local mobile clinics Attended career dates at training institutions to promote the group and create a desire to work for this company, thereby recruiting high level staff Managed staff accommodation benefits for staff based in rural venues During the Covid pandemic she travelled to all venues with the management team, to advise staff on the business plans going forward and allay their fears. It was decided to change all staff to hourly pay rates and thereby retain staff Reason for leaving: career growth. Sammie re-evaluated her career by moving to a larger group, hoping for Additional experience 04/2016 – 11/2017 - Group Human Resource Manager - Misty Blue Group The Square Boutique Hotel and Spa (68 Staff), The Urban Park Hotel (78 Staff), Auberge Hollandaise Guest House (5 Staff), The Water Front Hotel and Spa (48 Staff), Imperial Hotel (58 Staff)             Set up all policies and procedures and Standard Operating Procedures for the HR Department, there was nothing in place when she started Ensured all Head of Departments managed all administrative aspects of the entire employee life cycle from recruitment through development to termination Ensured all Head of Departments managed all recruitment, selection, appointment, administrative, performance management, management of misconduct, grievance management and termination of service is dealt with in accordance with prescribed standard operating procedures Ensured accurate and up to date processing of payroll by Financial Managers in conjunction with HOD's, maintained and updated employees files accurately Coordinated, monitored and evaluated training activities, planned internal and external training activities that took place at the hotel Drew up the annual training plan and budget Ensured timeously and accurate submission of monthly reports Contributed to acting on the results of the HR audits in order to achieve set targets Monitored the employment climate in all Departments and raised any concerns with the General Manager Dealt with trade union and CCMA related matters Responsible for Workplace Skills Plan (WSP/ATR) and Employment Equity submissions Served on the following committees: Consultative Forum, Employment Equity and Training Committee, Occupational Health and Safety Committee Reason for leaving: Sammie was approached by a former Manager who was with the newly formed ANEW Hotels Group and accepted a challenging new position. 02/2014 – 04/2016 - Human Resource Manager - Extrabold Management HR and Training Manager (Protea Imperial Hotel October 2015 to April 2016, and Protea Winkler Hotel and Protea Hazyview Hotel (September 2014 to October 2015) Responsibilities: Ms Sammie Govender / CV / P4 Protea Hotel Imperial (58 Staff) - property sold to the Misty Blue Group, managed by African Hotel Adventure (AHA); Protea Hotel Winkler (58 staff, Protea Hazyview Hotel (59 staff)             Managed all administrative aspects of the entire employee life cycle from recruitment through development to termination Ensured that all recruitment, selection, appointment, administrative, performance management, management of misconduct, grievance management and termination of service is dealt with in accordance with prescribed standard operating procedures Actively assisted HOD's with their short-term staffing needs Ensured processing of payroll, maintaining and updating employee's files accurately Coordinated, monitored and evaluated training activities, planned internal and external training activities that took place at the hotel Drew up the annual training plan and budget Ensured that the Financial Manager was informed timeously of new employees that joined or of employees that left the service of the hotel Ensured timeously and accurate submission of monthly reports Contributed to acting on the results of the HR audits in order to achieve set targets Monitored the employment climate in all Departments and raised any concerns with the General Manager Dealt with trade union and CCMA related matters Served on the following committees: Consultative Forum, Employment Equity Committee; Health and Safety Committee HR Administrator (February 2014 to August 2014) Responsibilities: Protea Hotel The Richards (66 Staff), Protea Hotel Bayshore Inn (35 Staff), Protea Hotel Hluhluwe and Safaris (75 Staff), Protea Hotel Imperial (60 Staff)         Managed all administrative functions of the entire employee life cycle from recruitment through development and to termination Actively assisted HOD's with their short-term staffing needs Actively assisted with payroll, maintaining and updating employee's files Coordinated and planned internal and external training activities Ensured that the Financial Manager was informed timeously of new employees that have joined or of employees that have left the service of the hotels Contributed to ensuring timeously and accurate submission of routine and special reports Contributed to acting on the results of the HR audits in order to achieve set targets Dealt with trade union related matters Reason for leaving: The company was bought by Tsogo Sun. Misty Blue took over some of the properties and Sammie was incorporated into this company. 01/2011 – 01/2014       - HR Administrator - MVS Logistics Prepared new hire letters, employee contracts, and corporate policies. Oversaw hiring, staffing, and labor law compliance. Handled on-boarding process for newly hired employees, which included distribution of all paperwork. Answered employee inquiries regarding health benefits and Pension funds options. Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion. Managed payroll and timekeeping to track hours and accurately pay employees. Ms Sammie Govender / CV / P5      Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment. Generated and analyzed reports to monitor employee engagement and attrition trends. Assisted with writing job postings and job descriptions for boards. Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency. Developed and monitored employee recognition programs. Reason for leaving: Growth References to be supplied on request Ms Sammie Govender / CV / P6