Sameeur Rahman

I have extensive knowledge of computers and I have the ability to learn different systems and programs quickly. As a Customer Service agent, I will greet the guests in a friendly and respectful manner while registering them and finding an available services that meets their needs. I can also take this opportunity to talk about the different amenities your hotel/hospital offers in a casual fashion and to make suggestions for services they may enjoy.

My background includes handling 125+ calls each day, answer incoming calls from customers. Assisting customers with requests for information, complaints, making appointments, and resolving issues. Collecting copays and deductible payments. Maintaining and updating customer and referral information. Ensuring patient forms contain all necessary billing information.I excel at prioritizing competing tasks and driving top-notch levels of customer satisfaction and loyalty.

I am highly motivated, dependable and I have excellent organizational skills. I can work different shifts and you can count on me to show up on time and in proper uniform. I am certain that I can be a great asset to your company and I hope that you will consider me for this position.