Sameer Khan

I am a global remote Sales, Customer Success, and Operations Professional with over 14 years of diverse experience across the U.S. and Indian markets. My career spans sales consulting, customer service, compliance, client relationship management, and operations leadership, giving me a well-rounded skillset that is valuable to any remote-first organization. I am known for being reliable, proactive, and able to work independently while delivering consistent, measurable results.

In my current role as a Remote Sales Consultant for In Web Nation LLC (USA), I manage complete sales cycles and help U.S. customers choose the right services confidently. My responsibilities include handling high-volume calling, explaining plans clearly, guiding customers through onboarding, and ensuring a positive client experience. I’ve also been trusted with KYC and AML compliance checks, improving CRM workflows, and training new hires—demonstrating both technical and leadership capabilities. Working across time zones has strengthened my communication, documentation, and time-management skills, making me highly effective in distributed teams.

Before this, I served as a Customer Service Representative at NLB Services, where I supported customers through phone, email, and chat channels. I applied Lean Six Sigma tools to streamline workflows, resolve issues faster, and maintain high customer satisfaction scores. I’m comfortable handling pressure, multitasking, and delivering first-contact resolution with clarity and empathy.

Earlier in my career, I spent nearly a decade at Suzam India, moving from Customer Relations Manager to Partner. I managed daily operations, budgeting, vendor negotiations, cost control, and audits for the apparel business. This experience strengthened my understanding of business operations, financial processes, team coordination, and long-term client relationship management. My foundation as a Senior Accountant at Elegant India Products further built my accuracy in financial reporting, reconciliations, and compliance—skills that continue to support my remote work today.

I hold an MBA in Human Resources and multiple certifications in AML, KYC, Regulatory Compliance, Lean Six Sigma, and PCI Data Security, which add strong credibility to my profile. I’m experienced with CRMs, Google Workspace, Slack, Zoom, and other remote collaboration tools.

I bring a combination of sales expertise, customer empathy, compliance knowledge, operational discipline, and multicultural communication. Employers can rely on me to deliver results consistently, manage responsibilities independently, and represent their brand with professionalism and care.