Samanta Rodriguez

I'm from Managua, Nicaragua. I'm currently pursuing a degree in Marketing and Advertising while focusing on my professional growth in talent attraction and digital marketing.

I have over seven years of experience in the BPO and outsourcing industry, specializing in customer service, recruitment, and process improvement. I’ve worked as a Team Leader, Quality Analyst, and Program Specialist, gaining strong skills in leadership, talent acquisition, and risk management. Additionally, I have experience in process improvement and content creation, helping develop guidelines, policies, and training materials to enhance operational efficiency.