Salvino Kristi S. Kalalang
Virtual Assistant | HR Assistant
Goal-oriented professional seeking a Virtual Assistant
position, using exceptional expertise in handling
administrative and clerical work from remote locations.
DISC Test
Profile
TYPING Test
EMAIL Cert
Riyal St., Brgy. Taculing, THASS II Subd.,
Bacolod City, Negros Occidental, Philippines-| -
I am RELIABLE, who can perform tasks as per instructions and
within the prescriscribed period; DEDICATED, I can take on
any tasks and can deliver work more than expected; and ABLE
TO ADAPT EASILY, that means I am flexible and can work well
with various obligations, either independently or as a team
player, weather under pressure or not.
Skills
Has good understanding of the BPO industry, in relation to its
processes; In depth knowledge of the Philippine Labor Code;
Has the ability to draft effective documents within the prescribed
period; A confident individual with the ability to challenge
processes in the correct manner; I am able to independently
juggle multiple task simultaneously; Operates independently,
understanding when to escalate issues; Committed to the
highest standards of excellence and personal integrity;
General Administration
>>>>>>>>>>>>>>>
Organizational
>>>>>>>>>>>>>>>
Google Docs/ WPS
>>>>>>>>>>>>>>>
Google Drive
>>>>>>>>>>>>>>>
Lead Generation
>>>>>>>>>>>>>>>
Google Calendar
>>>>>>>>>>>>>>>
Technical Support
>>>>>>>>>>>>>>>
Adobe Photoshop CS5
>>>>>>>>>>>>>>>
Work Experience
DM’s Daily Delivery
Virtual Personal Assistant | Part-time
●
●
2018
Email Management
Instagram Lead Generation
Panasiatic Call Centers Inc., Philippines
Human Resources Assistant
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
-
Standardized construction of Notice of
Decisions/Termination and the issuance of the same.
Quality oriented, checks processes and tasks for accuracy,
seeks out opportunities for improving processes and
outcomes.
Responsible for conducting detailed investigations to
employee relations issues and recommending solutions that
are in alignment with the Company’s core values.
Responsible for working on reports and recommendations to
HR Director in respect with employee issues and concerns in
order to mitigate the company’s risk of liability and unfair
employment practices.
Worked with legal counsel on litigation, arbitration, and
NLRC cases in gathering, compiling, and generating
information needed.
Disposition of incident reports.
Scheduling/ attending administrative hearings, taking
minutes of the meeting.
Issuance/drafting of show cause order, to afford every
employee due process of law with respect to a detailed
memo specifying such act and policy violated, adheres to
the ample opportunity rule.
Facilitates and assists in the resolution of workplace
disputes and grievances.
Monitoring and progressing counts of infractions of a
clustered unit.
Participates in and/or conducts employee exit interviews.
Conducts Newly Hired Employee Orientations.
Maintains historical files/records.
Aided in the revision of HR Handbook.
Sample of Drafted Document
VILLA HOTEL AND RESORTS, MALDIVES
Mixologist
●
●
2014 - 2015
Responsible for customer issues and problem solving
Provides a positive customer experience in order to repeat
business and profits.
●
●
●
Main Bar Operation, dealing over 250 - 400 customers a
night.
Managing inventories of all bar operations within the resort.
Adapting to modern mixology
KURUMBA RESORTS, MALDIVES
Mixologist
●
●
●
●
●
●
●
●
●
●
2013 - 2014
Team Leader/player, I work well with other people.
Highly organized and detail oriented
Quality Control, making sure products are of Company
standard.
Managing Rendezvous lounge, VIP operation e. Inventory
management of 4 bars
Staff of the year 2013
Responsible for customer issues and problem solving
Provides a positive customer experience in order to repeat
business and profits.
Main Bar Operation, dealing over 250 - 400 customers a
night.
Managing inventories of all bar operations within the resort.
Adapting to modern mixology.
THAI HOA MUI NE RESORT, VIETNAM
Hotelier | Intern
●
●
2012 - 2013
Hospitality Management intern
General tasks
Education
University of Negros Occidental - Recoletos
Bachelor of Law
Currently enrolled
University of Negros Occidental - Recoletos
Bachelor of Science in Hospitality Management
2008/09 - 2013
Champion Metrodome Flair Wars 2012.
Champion Screwdriver - Flair Tandem Competition 2012.
Champion Iloilo Flair Open Regional Clash of the Clubs 2012.
Champion UNO-R Skills Olympics Bartending Competition 2012.
2nd Bacolod FBC Clash of Legends Bartending Competition
2012. Bacolod - FBC Mixologist of the year award 2012.
Champion Screwdriver - Flair Tandem Competition 2011.
2Champion UNO-R Flair Tandem Competition 2011. 3rd UNO-R
Skills Olympics Bartending Competition 2011. Participant Sabor
Bisaya Bartending Challenge regional 2011. Bacolod - FBC
Mixologist of the year award 2011. Bacolod - FBC Mixologist of
the year award 2010. 2nd Ginebra San Miguel Speed Mixing
2009
Languages and Level - Bilingual, English and Filipino
Reference
Monica Anne Sales Diaz
Human Resource Coordinator , Panasiatic Call Centers Ins
-
Jorhylle Guino-o
HR Employee Relations Officer, Panasiatic Call Centers Inc.
-
Ode De Los reyes
Human Resource Coordinator , Panasiatic Call Centers Ins
-
