Salome Muthoni Muriuki

 NAME : Salome Muthoni Muriuki DATE OF BIRTH : 28/04/1995 GENDER : FEMALE MARITAL STATUS : SINGLE NATIONALITY : KENYAN POSTAL ADDRESS : PO BOX- CELL PHONE : - CAREER OBJECTIVE To work in a dynamic and challenging organization and play a key role in providing professional and quality services as well as, assisting in the growth of the organization in its areas of operations hence ensuring that I develop myself professionally in my career and being a qualified and principled front office personnel. WORK EXPERIENCE April 2021 till now: CONTENT/ACADEMIC WRITING I started my online writing career in 2021, offering academic writing services to students. Initially focusing on assignments, essays, and research papers, I quickly gained a deep understanding of academic standards, formatting, and citation styles. Over time, I expanded into assisting with dissertations, helping students craft well-researched, structured, and original content. I’ve worked with several reputable writing accounts and websites, which has further refined my research skills, attention to detail, and ability to meet tight deadlines. Today, I continue to help students achieve academic success by providing high-quality, tailored writing assistance, while constantly expanding my knowledge in various academic fields. I have worked with several writing accounts: like Edusson, Studypool, and writer’s creek. PREVIOUS WORK EXPERIENCE 23rd Jan 2019 to 23rd April 2021– Sarova Taita Hills Game Lodge I had the privilege of working in the Front Office department of a prestigious 5-star hotel (Sarova Hotels). This experience has been both professionally enriching and personally transformative, providing me with a deep understanding of guest service excellence and the critical role front office operations play in luxury hospitality. I trained and worked in Front Office departments; I went through all sub-sections In the Front office department where I covered the, switchboard, the Concierge, the Reception and night audit. DUTIES •Assisting guests with all their secretarial needs (typing, photocopying and printing, online registrations) Running the night audit and printing out the financial reports. •Assisting resident and walk-in guests connect to the internet. •Posting sales to the PMS (opera) and coordinating with the banqueting and conferencing department to track their charges. •Assisting other departments with formatting letters, and provision of WIFI passwords to make it happen for our guests. •Preparation of guest departure letters and bills for the guests departing on the next business day. •Assisting guests with such equipment as power adaptors, patch cables, power convertors, and laptop chargers (etc.) ACADEMIC QUALIFICATIONS 2015 to date:Chuka University Pursued a course in diploma in tourism and hotel management-:Mutira girls’ high school Attained the Kenya Certificate of Secondary Education - grade C -:Good shepherd’s primary school Attained the Kenya Certificate of Primary Education -score of 340 SKILLS Ability to communicate in fluent English, Kiswahili, Great interpersonal skills and maintain physical and proper mental attitude. Receiving and welcoming guests Office tools like Microsoft word, excel and outlook Excellent customer service skills. Ability to use the opera V5 project management system Operate the private branch exchange (PBX) telephone system. Ability to manage more than one duty and attain the target goal. INTERESTS Socializing and making friends. Travelling Offering services Listening to music REFREES: MR GIDEON OKINDA FRONT OFFICE MANAGER SAROVA TAITA HILLS & SALT LICK GAME LODGE- - MRS AGNES KARINGI DIRECTOR ANGELS TOUCH LTD--