Salome Muthoni Muriuki

I am a dynamic and results-oriented 29-year-old Kenyan professional with a solid background in hospitality, customer service, virtual assistance, and content creation. I hold a Graduate Diploma in Hospitality, specializing in Front Office Management, which laid the foundation for a well-rounded and versatile career.

My professional journey began at Sarova Hotels Kenya, a prestigious 5-star hotel, where I worked for two years in front office management. During this time, I developed strong skills in guest relations, communication, reservation handling, and problem-solving. Working in a fast-paced, service-driven environment taught me to remain calm under pressure, pay attention to detail, and deliver exceptional customer experiences.

In 2021, I transitioned into online work, exploring transcription, article writing, and academic content development. I’ve built an impressive portfolio of writing across various academic fields, including essays, assignments, research papers, and dissertations. I am highly proficient in academic standards, citation styles, and research, with the ability to produce original, structured content that meets tight deadlines.

In addition to writing, I have expanded my skill set to include:

• Data Entry: Accurately inputting and managing large datasets with speed and precision.
• Virtual Assistance: Offering administrative support such as calendar management, email correspondence, scheduling, and task organization.
• Customer Support: Drawing on my hospitality background to respond to client inquiries professionally, empathetically, and effectively.
• Marketing Support: Assisting with content creation, social media management, market research, and basic SEO.

My work ethic is rooted in reliability, attention to detail, and a passion for continuous learning. I am highly adaptable and capable of working independently or as part of a team. Whether managing front-office duties, supporting customers online, or producing high-quality written content, I bring dedication and professionalism to every task.

I am now seeking new opportunities where I can contribute my unique combination of hospitality, writing, and administrative skills. I aim to add value to teams and clients by delivering results that exceed expectations.