Salome Muthoni Irungu

Salome Irungu Office Administrator / Customer Care Representative / Graphic Designer Professional Summary • • Contact -- • Competencies • Education Zetech University Certificate in Graphic Design 2013 • • Nairobi Institute of Business Studies • Diploma in Secretarial Administration • Certificate in Customer Service 2003 – 2004 Njabini Girls High School Kenya Certification of Secondary Education 1996 – 2000 Personal Development Courses Ongoing Linkedin Learning 2020 Google on-line classes Fundamentals of Digital Marketing Skills • Very Organised • Time Management • Project Management • Graphic Design (Publication material) • Excellent in Communicating • Planning and Coordination • Proficiency in office technology 4 years of experience in Office Administration duties; raising from a receptionist to customer service representative and to a personal assistant position. Currently working as a consultant Personal Assistant to a recruitment firm. 10+ years of experience in the publishing industry working as a creative/ graphic designer driving performance and achievements in Competency Based Curriculum (CBC) print materials. • Technical Proficiency: I have an in-depth knowledge and ability to perform tasks effectively using Microsoft Office Suite and Adobe Suite Programmes i.e Indesign, Photoshop and Illustrator. Compliance: Having worked with Oxford University Press, I was fortunate to be taken through fraud, ethics and compliance training and exercise. I am able to identify and mitigate risks while fostering a culture of ethical conduct. Attention to detail. Having worked in the publishing industry and engaging with learning materials for primary and high school learners, accuracy has been a non-negotiable factor because content to learners must be 100% accurate. Professionalism: Respect to all, listening with empathy and validating emotions to team member and customers matters a lot. Through professionalism diversity and inclusion is experienced by every team member which plays a key role in motivating them to bring out their very best thus making it easier for organisations to meet their business goals. Work Experience Personal Assistant One Stop Career Agency – Present • • • • I am maintaining and updating the director’s calendar, scheduling meetings and appointments. I organise meetings and conferences within the region and abroad. Preparing of reports, presentations, and other documents. Answering and screening phone calls, emails, and directing inquiries appropriately. Graphic Designer Oxford University Press 2021 – June 2024 (Fixed Term Contract) • • • • Developed the overall layout and production design for Competency Based Curriculum (CBC) learning materials. Working closely with publishers and editors to understand their needs and objectives and to present design concept. Collaborating with other designers and other creative professionals. Package and store files for future retrieval. Office Administrator – Belva Digital – June 2015 – March 2020 • • Referees • Available upon request • Handled correspondence I maintained records by organizing and filing both physical and digital documents i.e. employee files and financial records. I supported office operations: Ordering supplies, maintaining equipment, and ensuring the office was well-maintained. Data Entry: Inputting and maintaining data in databases and spreadsheets.