With hands-on experience executing/configuring Linux software-based firewall implementations inclusive of iptables and firewalld, I have demonstrated skills in Linux platforms, such as RHEL and CentOS including installation, administration, management, and troubleshooting.
• I retain strong knowledge regarding networking and protocols encompassing TCP/IP, HTTP, DNS, SMTP, NFS, and NTP.
• I am a remarkable communicator with exceptional expertise in training staff and delivering factual presentations.
• Besides this, I have hands-on leadership experience with proven capability to accomplish and surpass business goals.
Along with that, I have developed a solid skillset across diversified fields. The details are as follows:
Customer Service:
• Managing high contact volume promptly to deliver top-notch support experience.
• Providing effective solutions to customers through requirements identification/clarification.
Project Management
• Delivering complex projects within agreed timelines and budgetary frames in adherence to specified requirements.
• Utilising existing resources effectively to attain deliverables in line with business needs aimed at maximising business success.