Sahara Mae Dungog

With over 3 years of experience as a Sales Representative, I have developed a strong foundation in persuasive communication, client relationship management, and results-oriented selling. My approach is centered on understanding client needs, offering tailored solutions, and building trust that leads to long-term partnerships. I excel at identifying market opportunities, handling objections with confidence, and closing deals that align with both client goals and business targets. My ability to stay calm under pressure and maintain professionalism in fast-paced environments has consistently helped me exceed sales quotas and contribute to business growth.

In addition to my sales expertise, I bring 2 years of hands-on experience in customer support. This role sharpened my skills in problem-solving, empathy, and active listening. I’ve managed high volumes of customer interactions across phone, chat, and email, resolving issues efficiently while ensuring customer satisfaction. My ability to turn frustrated customers into loyal advocates stems from a calm demeanor, attention to detail, and a sincere commitment to delivering outstanding service. I’ve worked closely with cross-functional teams to improve support processes, reduce response times, and enhance overall customer experience.

Beyond client-facing roles, I also possess valuable experience in transcribing videos and audios with accuracy and speed. This has enhanced my attention to detail, time management, and ability to process large volumes of information efficiently. Whether it's corporate meetings, interviews, or content for digital platforms, I provide clean, well-formatted transcripts that meet high-quality standards. This skill complements my communication background and demonstrates my versatility and adaptability in supporting different business needs.

Together, my sales, support, and transcription experience give me a well-rounded skill set built on communication, precision, and a customer-first mindset. I understand how to connect with people, solve their problems, and deliver results that matter. Clients appreciate my reliability, professionalism, and ability to handle a wide range of tasks with consistency and care. I don’t just work to meet expectations—I aim to exceed them in every interaction.