I am a solution-driven leader with a deep passion for digital transformation and a proven track record of delivering innovative, client-focused solutions that drive measurable growth. My journey began with a Bachelor’s in Industrial and Systems Engineering from the Georgia Institute of Technology, where I honed an analytical mindset that I continue to apply in crafting strategies that streamline operations and enhance client experiences.
Recognized as a visionary in digital transformation, I am known for my ability to simplify complexity and drive operational excellence. My work optimizes digital ecosystems, improves profitability, and elevates client loyalty while reducing costs. Beyond my professional endeavors, I engage in Sitecore meetups, mentor through Radical Mentoring, support pediatric heart transplant research with Enduring Hearts, and contribute to leadership at Crossroads Church.
Throughout my career, I’ve specialized in leading digital transformation initiatives that leverage cutting-edge technologies to deliver tangible business results. As VP of Client Success at Smith Commerce, I spearheaded digital engagement frameworks, integrating platforms like Sitecore and Salesforce to drive client retention and satisfaction. I also designed onboarding programs that accelerated the adoption of digital tools, ensuring alignment with client goals and maximizing ROI. At dearvo, as Managing Director, I led transformative Sitecore implementations and martech integrations, eliminating technical debt and driving significant revenue growth through enhanced digital engagement. At Altudo, I increased project margins by 6% and grew revenue by 50% by standardizing digital workflows and implementing precise KPI tracking systems.
I have a proven ability to lead high-performing teams in executing complex digital initiatives, from cloud migrations to marketing automation. My expertise spans platforms like Adobe Marketing Cloud, Salesforce, SAP Commerce Cloud, and analytics tools such as Tableau, which I’ve used to help businesses harness data for strategic advantage. At LiquidHub, I developed a project tracking system that reduced escalations by 50%, enhancing digital delivery efficiency. At Accenture Digital, I crafted KPI-aligned strategies that transformed customer experiences, delivering actionable insights through digital strategy workshops.
As a strategic advisor, I partner with businesses to unlock their digital potential, offering expertise in digital strategy, platform implementation, and client-centric transformation. My commitment to innovative, results-oriented solutions ensures lasting impact. Let’s collaborate to transform your digital landscape and achieve sustainable growth.