Experienced professional with a robust background in Account Executive, Customer Service management, and E-commerce operations.
Adept at building and nurturing client relationships, driving revenue growth through strategic account management and delivering exceptional customer experiences. I have proven my ability to thrive in dynamic environments, leveraging strong interpersonal skills to collaborate effectively across teams and achieve business objectives.
Seeking to leverage extensive industry knowledge and a results-driven approach to contribute to a forward-thinking organization.
Key Skills:
Account Management
Customer Relationship Management (CRM)
Strategic Planning and Execution
E-commerce Operations and Optimization
Cross-functional Team Collaboration
Client Needs Assessment and Solution Selling
Excellent Communication and Negotiation
Familiar with Microsoft Office Suite
Familiar with G Suite
Familiar with Slack, Zoom
Familiar with Salesforce, Freshdesk, Hubspot, Amazon Workspace, Sandbox and VM Ware