RUTH ANNAH
CALANG
PERSONAL
PROFILE
Extremely motivated to
constantly develop my skills
and grow professionally. I am
confident in my ability to give
quality and excellent
customer service.
CONTACT
P2, Lininti-an
Cantilan
Surigao del Sur
Phillipines--
SKILLS
Exceptional communication and customer service
skills
Successful working in a team environment,
The ability to work under pressure and multi-task
The ability to follow instructions and deliver quality
results
Can function with less supervision
Flexible
WORK
EXPERIENCES
Aegis PeopleSupport, Senior Travel Specialist
FEB 2007- AUG 2010
Provided help to customers regarding their travel
needs
Worked with airlines, hotels, and car rental
companies to address customer's concern
Assisted customers in booking flights and hotels
Xlibris Authorsolutions Inc, Books Sales Customer
Service / Post Publication Specialist
EDUCATION
Mindanao State University
Bachelor in Business
Management, 2006
JAN 2011- APR 2013
Handled issues that occurs post publication of the
books
Contacted the printer companies to ensure that the
books were properly printed out
Created reports relating to sales of books
Assisted authors with their book sales concerns
RUTH ANNAH CALANG
PERSONAL
PROFILE
Extremely motivated to
constantly develop my skills
and grow professionally. I am
confident in my ability to give
quality and excellent
customer service.
WORK
EXPERIENCES
Convergys Inc., Payroll Specialist
SEP 2013 - DEC 2015
Helped business owners and accountants handle
their books especially with payroll
Resolves issue related to the accounting software
Helped customers in creating their quarterly and
annual tax reports
CONTACT
P2, Lininti-an
Cantilan
Surigao del Sur
Philippines--
EDUCATION
Mindanao State University
Bachelor in Business
Management, 2006
Convergys Inc., Account Hiring Interviewer
JAN 2016 - DEC 2016
Interviewed applicants to filter if they are the right fit
for the account
Provided thorough evaluation to each applicant
Tested different skills of each applicant like
communication, numerical, analytical and logic
Provided intensive report for each of the applicants
explaining why he was hired or not
Provided recommendations to the training team
regarding the strengths and weaknesses of each
hires
Met the necessary number of hires needed in the
account