Russell Iran

I'm a highly motivated, knowledge-hungry learner who is very much eager to meet challenges. Throughout my career, I have taken on diverse challenges and proven my ability to deliver positive results. Taking care of people and helping them resolve conflict is something I'm good at and something I love to do. My long-term experience in the BPO industry has taught me how to meet and exceed each customer's expectations as I have assisted different types of customers in different types of settings. I have gained substantial experience and outstanding skills in customer service covering the financial, technical and retention fields with strong written and oral communication skills. I experienced working on home-based jobs such as customer service, email support, live chat support, technical support and as a team leader/manager. I have been a virtual assistant providing professional administrative, technical, or social assistance to clients remotely. I am excellent in data entry projects, emails, transcriptions, web research, and several other services. I also have great experience and a thorough understanding of sales and marketing. I am so much open to grow and learn more as I want to maximize my knowledge, skills, and experiences to be successful in any field.