Russell Harrison

Russell Harrison 3855 E Old Highway 82, Mathiston, Mississippi, 39752, US • 1 - •- PROFESSIONAL SUMMARY Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the Ebay business. Dedicated to learning, growing, and succeeding in a broad-range of industries. Retail professional with exceptional sales skills, a service-oriented personality, and an analytical approach to resolving customer issues. SKILLS Process improvement Problem resolution Customer service Organization Communications MS Office EDUCATION Business Administration - BBA - 1999 Mississippi State University - Starkville, MS Business Degree focused on Management, Marketing, and Insurance. In addition to my three main concentrations, I also completed courses in accounting, finance, and economics. Completed my four-year degree without any student loan debt due to maintaining good grades. Federal financial aid covered all "college-related" expenses. Liberal Arts and General Studies - Associate of Applied Science - 1997 Wood Junior College - Mathiston, MS Completed a broad-range of courses required to earn the Associate of Applied Sciences degree. Finished the required coursework in two years, with some summer course hours as required. High School - 1995 East Webster High School - Maben, MS Graduated with honors. WORK HISTORY Personal Ebay Salesperson - June, 2021 to Present Ebay - San Jose, CA Worked diligently to meet or exceed special goals, such as creating adverts, managing my own product photos and accurate product descriptions. Was in charge of issuing receipts and processing refunds and credits. Followed up with customers to ensure satisfaction. Answered questions about policies and concerns to support positive customer experiences. Accounts Payable Representative - June, 2008 to Present Harrison Plumbing - Mathiston, MS Reorganized accounts payable processes, which resulted in a reduction in supplier payment delays from 20 to 4-6 days. Compiled spreadsheet reports that summarized data. Met business objectives by developing process improvements based on customer feedback. Maintained excellent financial standings working closely with customers to process business transactions.