Russel Victoria

Wishing you a good day.

I am a result oriented person with the ability to set goals and achieve them in a timely manner. If there are new things to be learned, I would love to be trained.

I can start immediately and if given a chance, I can help your company and your team to achieve targets and objectives.

My experience working in Call Centers enhanced my typing and communication skills. It developed my patience and broaden my understanding of Customer Service. I understood Call Handling Time and valued productivity. I was also introduced with Telemarketing. I handled inbound and outbound US/UK calls. I dealt with customer complaints, inquiries, orders, invoice, bookings with Sales Managers and did data entry for CRM.

As an Administration Assistant/Secretary/Executive Secretary, I am capable of composing business letters/proposal. I can manage the office, as well as emailing, typing, do follow ups, make bookings for the Boss' events and business trips. I professionally deals with office work and confidentiality. I answer phone calls, welcome guests and book appointments. I always meet my deadlines on time.

As a Member Service Manager, I adhere with company standards, goals, sales targets and GO FURTHER objective. I focused on Customer Satisfaction and Member Retention.

Please feel free to contact me via email ([email protected]) or thru Skype ID: RUSS MAV.

Respectfully yours,

Russel Victoria