I have been a Customer Service Representative/Tech support for 5 years. During this time I have provided both tier 1 & 2 customer service support to clients. My experience has also included leading teams and training in a wide range of customer service areas. I have worked for companies like Amazon.com/seller support, kobobooks.com, Asus.com, Compandsave.com, a software company for time tracking and scheduling name NimbleSchedule.com/Ximble.com as well as a Shopify Jewelry store called Blush and Bar. In my role as a customer service/tech support agent I assist customers via email, telephone and chat.
I understand the importance of acquiring and maintaining the relationship between you and your customers as such, I know I will excel in this field. I am a determined, ambitious, result-oriented individual who is dedicated to achieving customer satisfaction as well as meeting and surpassing the expectations of your prestigious organization. I am a person who welcome new challenges creatively and enthusiastically. Thank you for taking the time to review my profile and consider me for your available position. I look forward to speaking with you more about my skill set and experience.