Rupert John Quiambao

I am an End‑User Computing and Software Packaging professional with more than fifteen years of hands‑on experience designing, securing, and supporting Windows workplaces for global enterprises. As the Account Lead for ResLife Australia at DXC Technology—formerly Hewlett Packard Enterprise—I own the full lifecycle of Microsoft Intune–based device management and software packaging, acting as the senior subject‑matter expert for incident, change, problem, and risk management.

My technical toolkit spans Microsoft Intune and Endpoint Manager, System Center Configuration Manager, MSI and App‑V packaging, HP Client Automation, Citrix XenApp, and the Microsoft Power Platform. A veteran PowerShell, VBScript, and batch scripter, I build automation and proactive‑remediation solutions that cut risk and speed delivery across thousands of endpoints. Recent wins include leading the Windows 11 migration and Microsoft Surface rollout for ResLife, hardening the modern operating environment against CIS Level 1 benchmarks, and driving continuous vulnerability‑remediation with on‑shore and vendor teams.

Service stability is anchored by fifteen years of incident, change, problem, and risk management practice. I am certified in SCCM and Intune administration (70‑696), Azure infrastructure (70‑533), Windows client deployment (70‑697, MD‑100, MD‑101), and ITIL v3, enabling me to translate framework theory into measurable operational improvements.

I am equally passionate about people development. I design knowledge‑transfer programs, mentor emerging engineers, and run technical workshops that raise confidence and foster trust. Whether architecting large‑scale packaging factories, optimizing update rings, or troubleshooting stubborn deployment failures, I bring a calm, analytical mindset and a bias toward elegant automation.

In short, I convert complex EUC challenges into resilient, well‑documented, future‑ready solutions—helping organizations modernize, secure, and simplify the way their people work.