Ruku Kadu

Ruku Kadu

$35/hr
Customer Success Lead, Process Analyst, Operations and Project Management
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
39 years old
Location:
Dunlap, Illinois, United States
Experience:
10 years
About

I have a Bachelor's degree in Engineering (IT) and an MBA in Managament and Marketing. I have been working remotely for over 6 years now with a total experience of about 10 years. Here are some highlights of my profile that would make me a candidate with a unique skillset:

  • experienced in working remotely with startups and small-medium Saas companies

  • love interacting with customers and passionate about learning pain points and opportunities to provide value (would be happy to provide client references)

  • analytical and love working with data - have a structured and efficient way to collect feedback and guide feature requests and product development

  • streamline and create internal processes to organize communications with customers and other core business processes

  • experienced in sales funnel and channel management strategies - including distribution and competitive pricing analysis

  • establish and track KPIs in a way to align growth initiatives with deliverables of the team

  • understands and appreciates startup culture, excited to pick up deliverables as needed

Languages
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