Dynamic and results-oriented professional with a proven track record of excellence in the BPO industry and as a Virtual Assistant, bringing a blend of technical proficiency, strategic problem-solving, and effective communication skills. Skilled at managing complex projects, leading teams to achieve organizational goals, and analyzing data to drive informed decisions. Recognized for adaptability and a commitment to continuous learning, with a focus on delivering high-quality outcomes in fast-paced environments. Strengths include communication, technical skills, analytics, adaptability, and learning agility. Proficient in Facebook Ads, WordPress, Zendesk, Hubspot, MS Office apps, Verint, Salesforce, Helpshift, DaVinci Resolve, Google Workspace apps, Calendly and more, with a passion for fostering collaboration and achieving impactful results.