Rozzenn Rex Acedillo

I’m a detail-oriented and highly adaptable professional with over 7 years of experience in customer service, team leadership, and virtual assistance. I began my career in the BPO industry handling sales, billing, technical, and retention concerns, and was promoted to Team Lead, where I successfully managed a team of 25 representatives. I later transitioned into a Virtual Assistant role, where I’ve provided administrative support, managed calendars and emails, handled customer communication, and worked with CRMs and social media platforms. I’m passionate about helping businesses run efficiently and providing reliable behind-the-scenes support.