If you are looking for a responsible and efficient person to manage customer care related projects - I am the answer. I have worked in the telecommunications and e-commerce industry for over 9 years and hold experience in both inbound and outbound sales and customer service. I am also great with research projects, social media management and data related jobs.
Overall experience includes:
Email support
Chats support
over the phone support
Social media management with a prompt and satisfactory resolution
Research projects
Worked on Signified, Zendesk, Shopify, Apruved, Paypal and have experience dealing with product and chargeback related queries.