Rozana Da Silva Neves

I am a versatile professional with experience in secretarial work, reception, administrative services, and customer support. My expertise spans various industries, from corporate security to healthcare, hospitality, and finance. My most recent role as a Risk and Intelligence Agent at Facebook involved ensuring the physical and material integrity of employees, visitors, assets, and events, enforcing internal security policies to maintain a safe environment.

Prior to that, I spent four years as a Senior Assistant in the tomography department at Hospital Sírio-Libanês, where I provided administrative and secretarial services as well as trilingual support in Portuguese, English, and Spanish. I communicated efficiently with patients and medical staff both in person and remotely, ensuring smooth operations in a fast-paced healthcare environment. Additionally,, demonstrating my professional qualifications.

My career has also led me to the hospitality and airline sectors, where I refined my ability to work with international clients and adapt to dynamic environments. Beyond these roles, I have experience in alarm monitoring, junior analysis in an engineering firm, and marketing, where I was responsible for offering financial products like loans and insurance.

Throughout my professional journey, I have developed key skills such as strong interpersonal communication, multitasking, problem-solving, and the ability to quickly learn and adapt to new challenges. My commitment to excellence, professionalism, and empathy allows me to navigate diverse work environments effectively, making me a valuable asset in administrative, customer service, and security-related roles.