With over a decade of hands-on experience across customer service, sales, and operations management, I’ve developed a deep passion for helping businesses thrive by delivering outstanding service and streamlining processes. I’ve had the opportunity to work with industry leaders like UPS, Amazon, and Ontellus, where I built a reputation for efficiently resolving complex customer needs and exceeding expectations. Currently, I work remotely, blending my technical skills in Salesforce, Zendesk, Canva, and the Microsoft Office Suite to manage projects, support teams, and drive results. I also have experience in social media management and content creation, overseeing digital strategies for over 60 real estate agents. My approach to work is simple: adapt quickly, embrace challenges, and always keep learning. I’m excited about opportunities that allow me to apply my skills, contribute meaningfully, and continue growing both personally and professionally.