Roxanne Kintanar

ROXANNE MAE KINTANAR BASIC INFORMATION OBJECTIVE: I am a Customer Service Support experience handling multi-national has allowed me to hone my skills in of people, providing best-in-class support. Aims to benefit a highly esteemed organization to continuously perform above excellence as far as my experience is concerned. Committed to high-quality of service, and advocate for the customer. with over ten years of clients. My experience handling different kinds service and excellent RELEVANT EXPERIENCE Lead Customer Service Specialist ClickUp - San Diego, California March 2024 - Present SKILLS COACH Model Tool Feedback Tool VoC Qualtrix Team Leadership & Supervision PERSONALITY HIGHLIGHTS Team Player W ell-organized Can work with less supervision Keen to details Collaborative and efficient CONTACT DETAILS - roxanneremolador1@gmail. com Lahug, Cebu City, Philippines Senior Customer Service Specialist ClickUp - San Diego, California May 2023 - February 2024 Customer Service Specialist ClickUp - San Diego, California June 2022 - May 2023 Customer Success Support Phixer Inc. - Seatle, Washington February 2021 - May 2022 Performance Development Coach Level 2 ePerformax Contact Centers and BPO - Cebu City, Philippines July 2018 - January 2021 Performance Analyst Level 2 ePerformax Contact Centers and BPO - Cebu City, Philippines March 2015 - July 2018 Customer Service Support ePerformax Contact Center and BPO - Cebu City, Philippines December 2013- March 2015 EDUCATION Cebu Normal University - Cebu City, Philippines Bachelor of Arts Maj or in Political Science- - Tertiary University of Southern Philippines Foundation - Cebu City, Philippines- - Secondary Lahug Elementary School - Cebu City, Philippines- - Primary