Rosnie Keith Cairo

I have over seven years of professional experience in customer service, administrative support, and account management. I have developed organizational skills, communication expertise, and adaptability needed to thrive in a fast-paced, executive support role.

In my previous roles at Alorica, iQor, and Accenture, I handled tasks that required precision, confidentiality, and multitasking. These included reviewing and managing sensitive customer documents, processing insurance claims, assisting with account security, and updating personal information. I am proficient in Google Workspace (Docs, Sheets, Calendar, and Gmail), which I have used extensively to manage records, documents, and schedules. My experience with tools like Zendesk, Trello, and Outlook also strengthened my ability to stay organized while handling multiple priorities efficiently.

Beyond customer support, I bring a proactive mindset and problem-solving approach that aligns with the requirements of this role. I am confident in managing calendars, email inboxes, and virtual meetings while also providing personal organizational support such as scheduling family events, managing records, or coordinating virtual errands. I pride myself on my professionalism, reliability, and ability to work independently while maintaining discretion in handling sensitive information.

I am eager for the opportunity to contribute to your team by streamlining operations and ensuring the CEO’s day-to-day responsibilities run smoothly. Thank you for considering my application, and I look forward to the possibility of discussing how my background can support your CEO’s success and your organization’s continued growth.