I'm Rosemary, a systems-driven Customer Support & Admin Specialist helping startups, legal teams, and remote companies streamline operations, cut ticket response time, and keep customers loyal.
I’ve reduced missed appointments by 40%, automated inbox workflows to save 12+ hours/week, and improved CSAT from 3.9 to 4.7 using Zendesk + SOPs.
I specialize in email/chat support, CRMs, calendar management, and process automation. Let’s work together to scale your support and eliminate the admin chaos.