Rosemary Akubueze

I am a versatile professional with a strong background in insurance sales, customer service, and healthcare support, currently based in Nigeria. I have over eight years of experience in the insurance industry, where I served as a Senior Sales Executive at AXA Mansard Insurance Plc. In this role, I successfully marketed and sold various insurance products, including life, non-life, investment, and health policies, to both corporate and individual clients. My work involved developing marketing strategies, conducting cold calls, and delivering presentations to generate new business opportunities. I am skilled at building lasting relationships with clients, managing inquiries and complaints, and delivering exceptional customer service. Additionally, I collaborated closely with banking staff to identify potential clients, increase product visibility, and drive sales, showcasing my ability to work effectively within a team.

I have also gained practical experience in cold calling and telemarketing, generating leads and handling objections while closing deals with new and existing clients. This experience has refined my communication skills and honed my ability to engage potential clients effectively. I am adept at handling a high volume of calls, demonstrating excellent comprehension, retention, and attention to detail, ensuring each client interaction is productive and results-driven.

In addition to my insurance experience, I have worked as an Assistant Team Lead at Dees Medical Services, where I managed client intake, verified insurance eligibility, and coordinated with healthcare providers and insurers to deliver medical equipment. My role required clear and professional communication to explain insurance processes and address client inquiries. This experience further developed my customer service skills and my ability to handle complex administrative tasks with precision and empathy.

I am highly organized, self-motivated, and adaptable, with strong problem-solving skills and a proven ability to thrive in fast-paced environments. I have been recognized for my achievements with awards such as the "Best Life Selling Salesperson" and the "Gold Budget Buster" at AXA Mansard Insurance Plc, reflecting my dedication and performance in sales.

My background in cold calling, combined with my excellent English communication skills and a clear accent, makes me a strong candidate for the Cold Caller/Pre Qualifier position. I am eager to bring my sales expertise, customer-centric approach, and proven ability to meet targets to PPG Telesales and contribute to its continued success.