Rosemarie Yebes

ROSEMARIE YEBES VIRTUAL ASSISTANT/ Administrative Assistant ABOUT CONTACT- Rosemarie is an experienced Customer care support for 2 years with knowledge of effective handling customer service. Expert in administrative task, document - controller, also trained for doing human resource functions and a certified virtual assistant and a blogger. darling2k17.tumblr.com 1104, Cubao Quezon City, Philippines. CORE COMPETENCIES Communication Quality Control Administrative task Social Media Strategies Document Controller Campaign Evaluation Customer service support Performance Analysis BACHELOR OF ARTS: English Tutor Real-time Engagement MAJOR IN ENGLISH Human resource functions Customer Acquisition 2012 Setting up appointments Response Monitoring Western Mindanao State Organizing task Graphic Design EDUCATION University, Phils. COMPUTER SKILLS EXPERIENCE CONVERGYS PHILS INC. / CUSTOMER SERVICE ASSOCIATE- Microsoft office Suite Provides technical support to users, diagnosed problem and guiding them to Adobe Photoshop corrective steps and answering inquiries. Video Editing Manage proper documentation and submitting report real time. Updates job knowledge by participating in educational opportunities; maintaining personal networks CENTER FOR POP MUSIC PHILS. | FRONT DESK OFFICER 2015 - 2013 SOCIAL Analyzing sales report, meeting target quota. Social media marketing head fb.me/ryebes2k17 Organizing marketing meetings with clients, Inbound sales Support @darling.yebes Attend trainees and other clients for prospect sales Event organizer @ryebes_darling Cashier Help desk support