Rosemarie Ranili

Skills and expertise:

Administrative Support | Order Processing | Web Research | Data entry | Email Handling | Chat Support | Virtual Assistant | Customer Service | Ecommerce

✓ Over 8 years of customer service work experience in a BPO.

✓ Over 5 years of customer service work experience for an Online Shop.

Personal Qualities:

✓ Flexible personality that works well with people

✓ Proactive and initiative

✓ Hardworking and Goal oriented

✓ Reliable and responsible

✓ Driven and determined to see clients succeed

Tools I have used:

✓Gmail

✓Microsoft Office (Word, Excel, Powerpoint)

✓Microsoft Outlook

✓Google drive (sheets and docs)

✓Trello

✓Asana

✓Slack

✓Bitrix24

✓ReplyManager

✓MailChimp

✓DSM

✓Salefreaks

✓Django

✓Jira

✓Multilogin / MLA

✓Teamviewer

✓Skugrid.com

✓Zoho Desk

✓Dropbox

✓Gorgias

✓Zendesk

✓Shopify

✓Ebay

✓Etsy

Social Media platforms used:

✓Facebook

✓Instagram

✓Twitter

✓Pinterest

PC Specifications:

Motherboard: Intel Corporation DH61BF

Processor: Intelcore i5-3470 CPU @3.20 GHZ

Graphics Card: Intel @HD Graphics

RAM: Kingston 8GB 1600MHz / Kingston 4GB 1333MHz