Roselle Ragas

A seasoned support professional with over eight years of hands-on experience assisting busy private and online businesses. Committed to offering the highest quality representation and service, and dedicated to providing service and expertise that make each transaction as seamless and successful as possible.

Administrative Assistance – More than 8 years of administrative assistance executing various tasks including calendar management, document organization, data entry, and research.

SMM and Graphics Design – More than 4 years of hands-on experience in executing various social media initiatives aimed at driving sales and improving client relationships and provided assistance in designing materials (i.e. graphics, SMM posts, presentations)

Project Management and Research – Conceptualized, managed, and initiated several website and e-commerce stores, using Wix, WordPress, eBay and Amazon.

Operational and Performance Management - 3 years of operational "Customer Service" experience in e-commerce sales and product support through Email and eSupport (Chat).

People and Talent Management – Experienced in managing teams, implemented and oversaw a robust internal Leadership Enhancement and Development program.